Welcome to Esfahan Handmade!
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website en.esfahanhandmade.com and make purchases from our online store.
1. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, email address, billing and shipping address, and phone number — when you place an order or contact us.
- Payment Information: all payments are processed securely through trusted payment gateways. We do not store your full credit card or payment details.
- Technical Information: such as IP address, browser type, operating system, and browsing behavior collected through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders or inquiries
- Improve our website and customer experience
- Send updates, promotions, or offers (only if you have subscribed)
3. Sharing Your Information
We do not sell, trade, or rent users’ personal identification information.
We may share limited information with trusted third parties who help operate our website or process payments (such as shipping companies and payment processors), as long as they agree to keep this information confidential.
4. Cookies
Our website uses cookies to enhance user experience and collect usage statistics.
You may choose to disable cookies through your browser settings, but some parts of the site may not function properly as a result.
5. Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
All payments are processed through secure, payment gateways.
6. Your Rights
You may request access, correction, or deletion of your personal data by contacting us at info@en.esfahanhandmade.com.